PRIVACY POLICY AND PERSONAL DATA PROTECTION (GDPR)
Last Updated: 02.06.2026
1. Who We Are
The website cmsaparthotel.ro is operated by:
CMS PROPRIETATI IMOBILIARE SRL
VAT Number: RO37743039 | Trade Register No.: J40/8930/2017
Registered Office: Bucharest, Romania
Email: contact@cmsaparthotel.ro | Phone: +40 (770) 458 209
For the purposes of Regulation (EU) 2016/679 (“GDPR”), CMS Proprietati Imobiliare SRL acts as
the Data Controller for the personal data collected through this website and the accommodation
services we provide.
2. What Data We Collect
Depending on your interaction with us, we may collect the following categories of personal data:
• Identification Data: Full name, date of birth (where required), nationality.
• Contact Information: Email address, phone number.
• Reservation Data: Check-in and check-out dates, number of guests, accommodation
preferences, reservation details.
• Data Required by Applicable Legislation: Identity document series and number,
information requested through accommodation registration forms.
• Technical Data: IP address, device type, browser information, website usage data.
• Payment Data: Payments are processed by authorized payment service providers.
CMS Proprietati Imobiliare SRL does not store complete bank card details.
3. How We Collect Data
We collect personal data when you:
• Make a reservation through our website, Beds24, Booking.com, Airbnb, or other partner
platforms.
• Complete a contact form.
• Contact us by phone, WhatsApp, or email.
• Complete an online accommodation registration form.
• Visit our website.
4. Purposes of Processing
• Reservation Management: Reservation confirmation, check-in instructions, provision of
accommodation services. (Legal Basis: Performance of a contract).
• Compliance with Legal Obligations: Guest registration records, reporting obligations
required by Romanian legislation, responding to requests from competent authorities. (Legal
Basis: Legal obligation).
• Customer Communication: Reservation confirmations, property access information, guest
assistance and support. (Legal Basis: Performance of a contract and legitimate interest).
• Service Improvement: Feedback analysis, complaint management, improving user
experience. (Legal Basis: Legitimate interest).
• Marketing: Newsletters, special offers, promotional campaigns. (Legal Basis: Consent.
You may withdraw your consent at any time).
5. Data Sharing
Your data may be shared with: IT service providers and hosting companies; reservation
management providers (Beds24); partner platforms (Booking.com, Airbnb, etc.); payment
processors; accounting and tax advisors; public authorities where required by law. All our partners
are required to comply with GDPR and implement appropriate security measures.
6. International Data Transfers
Where certain services involve transferring data outside the European Economic Area, such
transfers will be carried out strictly in accordance with GDPR requirements and applicable legal
safeguards.
7. Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes for which it was
collected and to comply with legal obligations.
• Reservation data: according to accounting and tax obligations.
• Accommodation records: according to applicable legislation.
• Contact form submissions: up to 24 months.
• Marketing data: until consent is withdrawn.
8. Your Rights
Under GDPR, you have the following rights: right of access, right to rectification, right to erasure,
right to restriction of processing, right to data portability, right to object, right to withdraw consent,
and the right to lodge a complaint with a supervisory authority.
To exercise your rights, please contact us at: contact@cmsaparthotel.ro
9. Cookies
This website uses cookies and similar technologies for website functionality, analytics, user
experience improvement, and marketing. Full details are available in our Cookie Policy.
10. Data Security
CMS Proprietati Imobiliare SRL implements appropriate technical and organizational measures to
protect personal data against unauthorized access, accidental loss, unauthorized modification, or
unauthorized disclosure.
11. Contact
CMS PROPRIETATI IMOBILIARE SRL | VAT Number: RO37743039 | Email: contact@cmsaparthotel.ro | Phone: +40 (770) 458 209
If you believe your rights have been violated, you have the right to lodge a complaint with the competent data protection authority.
